Cancellation Policy

Cancellation Policy:

At Vista Wall Art, we strive to provide a seamless and efficient shopping experience for our customers. As part of our commitment to prompt order processing, we have established the following cancellation policy:

1. Cancellation Window:

   • Orders can be canceled within 12 hours of placement. We understand that circumstances may change, and we want to accommodate your needs as much as possible.

2. Order Processing:

   • Our team is dedicated to swiftly processing and fulfilling your orders to ensure timely delivery. Due to this commitment, we are unable to accept cancellations beyond the 12-hour window.

3. Returns Policy:

   • Please note that we do not accept returns. Each piece of wall art is crafted to order, customized to your specifications. This policy is in place to maintain the uniqueness and quality of our personalized products.

4. How to Cancel:

   • To cancel your order within the 12-hour window, please contact our customer support team at support@vistawallart.com. Be sure to provide your order number and any relevant details. We'll do our best to assist you promptly.

5. Exceptional Circumstances:

   • In exceptional cases where an order cannot be canceled within the specified time frame, please reach out to us, and we will review your situation on a case-by-case basis.

We appreciate your understanding of our cancellation policy as we work diligently to create exciting wall art. If you have any questions or concerns, feel free to contact us, and we'll be happy to assist you.